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2019/11/18 13:52 1 Comment

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citrixprinterproblems

Citrix Printer Problems

Users can't print on Citrix, but can from the local workstation

Solution:

  • Ask the user to log out
  • Log in to the specific server as administrator
  • Open a DOS box
  • Issue the command:
    • Net stop spooler
  • Delete all print jobs in c:\winnt\system32\spool
  • Go to Start - Configuration - Printers
    • Delete all printers automatically created by the user with the problem
  • Open a DOS box
  • Issue the command:
    • Net start spooler
  • Ask the user to log in again

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citrixprinterproblems.txt · Last modified: 2019/11/18 12:22 (external edit)